Last modified: November 15, 2021
When you use Mustajarati, you are trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect and how we collect it and How to protect it. If you have any questions regarding our Privacy Policy, please contact us via care@mustajarati.com
who are we
We, at Mustajarati", work under the management of Mareyat Advertising Agency, our main office located in King Fahd Road, Al-Faisaliah Tower, Floor 18, Olaya District, Riyadh, Kingdom of Saudi Arabia, and have a Commercial Register No.: 1010608632.
What information do we hold about you?
Information that you authorize us to access through our app or website.
To help make the Mustajarati a safe and highly reliable online renting and leasing environment to achieve satisfaction and peace of mind for all users, we will ask you information to verify your identity and authenticate your account. The information may include some or all the following: Your name, email, mobile phone, national ID/residency.
We may keep a log of transactions made through the Platform and the Website to monitor the rental transactions, improve and analyze performance of Mustajarati service. We also may collect browsing keyword information, geographic location and IP address to provide you with suggestions of relevant and close search results.
We also use your information to enable you to use Mustajarati Service, communicate with other users, access customer service and receive relevant communications and notifications from us.
We shall never sell your data to a third party. We may share your personal information only as necessary with those who works with us, if they need it to do their job. We also share your phone number with users with whom you have entered into a rental agreement to ease communication and facilitate the rental process. In addition, we may share your data with any company contracting with Mustajarati to support our services and in a need to your information to perform the services, including Noon Payments that has details of the rental processes in order to verify your financial payments. These details may include your name, identity, payment cards and bank accounts.
In order to keep Mustajarati a safe renting and leasing environment and to meet our legal obligations, we use your data to prevent illegal activities and misuse, e.g. fraud, money laundering and tax evasion. In addition, we ensure that our Terms of Use and other policies are enforced and we take appropriate action regarding any dispute between users.
When necessary, we will also share your information to comply with any legal request by security authorities, and to ensure that our Terms of Use or other agreements are enforced to protect our property, rights and rights of other users.
You can access and update some of your information through your account on Mustajarati. You can also request to correct inaccurate or incomplete personal information that you cannot update yourself through your account on Mustajarati. You can also request the deletion of your data. However, we may sometimes retain certain information necessary to enforce the Terms of Use, such as fraud detection and protection and security enhancement. For example,if we suspend an account on Mustajarati for fraud or security reasons, we may retain certain information to prevent that user from opening another account in the future. We may retain and use your personal information to the extent necessary to comply with our legal obligations.
We take the protection of your personal data very seriously. For this reason, the information you provide to us is transmitted using SSL, the secure encryption that websites use to transmit credit card numbers. We store your verification information in an encrypted system. Only Mustajarati’s employees are granted access to your original documents, to help them do their work.
Any changes to our Privacy Policy will be posted here, on this page. If there are any important changes, we will notify you by email.
If you have any query or complaint, you can contact us at care@mustajarati.com and we will do our best to assist you.
